The world has been preparing for the digital shift for years, and the pandemic finally tipped the scale. There’s no denying it, the future of work is adaptable, flexible and involves the considered use of technology. Many organisations realise that their response to change will be vital in staying productive and relevant – and as a result, some clear digital workplace trends are emerging.
Here are 4 digital workplace trends to transform productivity in 2021 –
Virtual interviewing and onboarding
Although working from home was one of the most prominent challenges organisations faced in 2020, the bulk of employees are now set up at home, but the challenge of remote working is far from over. Many organisations are extending their working-from-home policies until at least mid-way through 2021. However, there’s still a considerable amount of work left to ensure accessibility in the remote workforce.
All workplace processes are adapting, such as interviewing and onboarding now often take place virtually. Many organisations are examining how to do this ensuring they’re not responding to a need by just moving the traditional processes online, but instead creating a process deliberately to provide the best experience and process for others. It requires a re-evaluation and plan to ensure successful execution and integration, including integrating business and personal calendars, allowing employees to easily compare their agendas.
Employee experience takes the spotlight
Many organisations are shifting the focus to create a cohesive and accessible digital workplace to deliver a great employee experience – at every role and level. Central communication hubs are built to access self-service options and wellness support, training via eLearning modules, knowledge base, policies and procedures, forms, and other data to complete their work. These hubs are accessible from any location and device, creating a seamless and positive workplace culture, no matter how geographically dispersed the team might be.
Technologies and tools
The technologies and tools are more manageable and measurable in the digital workplace helping employers with more insight, using artificial intelligence and machine learning, into individual employee performance to team-level productivity to organisation-wide morale, enabling them to identify patterns, make predictions, nudge positive employee behaviours, fine-tune individuals team, and organisational performance.
Collaborating tools create a collaboration ecosystem strategy that can help optimise technology investments. They can curate confusing or repetitive workflows and alerts, which improves team productivity and improves the quality of data and insights that help leaders better understand and manage their employees.
Data and security
Modern digital workplaces can bring modern risks which could affect productivity. These include data breaching, hacking and sophisticated email scams. Therefore, CIOs are becoming more security-focused in 2021, protecting employees and business assets by two-factor authentication, meticulous security permissions, compliance factors and regular prompts for users to update passwords.
If the pandemic has taught us anything, it’s to be prepared for the unexpected. The world keeps changing, and fast, and increasing the training for employees on how to avoid data and security risks will avoid productivity interruptions best.
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